Privacy policy

Last updated: 21 October 2026

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you about how we process the personal data you provide through the website protecnic.es.

1. Data controller

2. Data we process

We only process the data you voluntarily provide through the website forms or by email: first name and surname, company, email address, telephone, postcode, town and the content of your message or enquiry. We also process browsing data through cookies, as detailed in the Cookie policy.

Fields marked as mandatory are necessary to handle your request. You guarantee that the data provided is accurate and undertake to inform us of any changes. If you provide data about third parties, you declare that you have their consent to do so.

3. Purposes and legal basis

Purpose Legal basis Retention period
Answering enquiries received through the contact form or by email, including enquiries about references, sample book requests and engineering projects. Consent of the data subject (art. 6.1.a GDPR) and pre-contractual measures taken at the data subject’s request (art. 6.1.b GDPR). The time needed to answer the enquiry and then a maximum of 2 years to deal with related questions, unless a business relationship begins.
Sending the requested sample book and preparing quotations or offers. Pre-contractual measures (art. 6.1.b GDPR). For the duration of the pre-contractual relationship and, where applicable, the subsequent legal periods.
Managing the business relationship with customers and suppliers (orders, invoicing and accounting and tax obligations). Performance of a contract (art. 6.1.b GDPR) and compliance with legal obligations (art. 6.1.c GDPR). During the business relationship and then for the periods required by commercial and tax law (generally 6 years).
Sending our newsletter to subscribers. Consent of the data subject (art. 6.1.a GDPR). Until the user unsubscribes, which can be done at any time through the link in each newsletter or by writing to info@protecnic.es.
Producing anonymous website usage statistics through analytics cookies. Consent of the data subject (art. 6.1.a GDPR). As indicated in the Cookie policy.

No automated decisions are made and no profiles are created with the data provided.

4. Recipients

Data will not be disclosed to third parties unless required by law. To provide its services, PROTECNIC works with providers that may access the data as data processors, under contracts signed in accordance with article 28 GDPR:

5. International transfers

Some of these providers (Mailchimp and Google) may process data in the United States. Both are certified under the EU-US Data Privacy Framework, recognised by the European Commission as providing an adequate level of protection, and also apply standard contractual clauses approved by the European Commission.

6. Your rights

You may exercise the following rights at any time:

To exercise them, write to info@protecnic.es or by post to the address in section 1, stating the right you wish to exercise. If necessary, we may ask for additional information to verify your identity. We will reply within one month.

If you consider that the processing of your data does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Minors

This website is aimed at professionals and companies in the furniture industry. We do not knowingly collect data from children under 14.

8. Security

PROTECNIC applies appropriate technical and organisational measures to guarantee the confidentiality, integrity and availability of personal data and to prevent its loss, alteration or unauthorised access, taking into account the state of the art and the nature of the data processed.

9. Changes to this policy

PROTECNIC may amend this Privacy policy to adapt it to legislative changes or changes in its services. The current version will always be the one published on this page, with the date of the last update.